1Getting Started
SSINOCEAN is a marine equipment and ship supplies procurement service operated by SANGSANGIN SHIP MACHINERY CO., LTD. Send us a request for quotation (RFQ), and we will source the items, provide a quotation, and arrange delivery to your requested location.
- Website: https://www.ssinocean.com
- Languages: English, 한국어, 中文. Please choose your preferred language using the language selector.
- Account: No sign-up required. Your account is created automatically with your first quote request.
- Contact: sales@ssinocean.com · +82-70-5112-0209
Tip. Add
sales@ssinocean.com to your email safe senders list to help ensure you receive quotations and order notifications.2Requesting a Quote
2.1 On the website (recommended)
Watch how it works
▶ Watch: How to submit an RFQ
- Go to https://www.ssinocean.com and click “Get a quote”.
- Upload your RFQ files, such as item lists, bills of materials (BOMs), specification sheets, or photos. Please upload PDF, image, text, or Excel (.xlsx) files. You can upload up to 5 files per RFQ, with a maximum size of 20 MB per file. You may use the standard RFQ template provided on the page.
- After uploading your files, you can add more if needed, up to a total of 5 files per RFQ. Next, select your preferred delivery date (optional) or skip this step. Delivery dates shown in quotations are subject to change.
- Enter the email address where you want to receive your quotation. We will send a 6-digit verification code to that address. Enter the code within 5 minutes.
- Accept the terms to submit your request. Your reference number (e.g.
Q-260901-XXXX) will appear on screen, and you will receive a confirmation email.
For an accurate quotation. Please include the vessel name, IMO number, and the required delivery port in your RFQ.
2.2 By email
Send your RFQ to sales@ssinocean.com. You can attach files or list the items in the email. Your request is registered automatically, and you will receive a confirmation email with your reference number. Please include the vessel name, IMO number, and delivery port so we can provide an accurate quotation.
2.3 What happens next
- Our team reviews your request and issues a formal quotation within 3 business days.
- You will be notified by email as soon as the quotation is issued. If you provide a phone number, you will also receive a notification via WhatsApp or SMS.
3Notifications & Access Links
You will receive notifications when we receive your request, issue your quotation, confirm your order, and update your shipment status.
Each notification includes a link to the relevant quotation or tracking page. If you are asked to sign in, complete the email verification to continue to that page.
Didn’t get a notification? Check your spam or junk folder. See Section 9 for more help.
4Your Account & Signing In
- Your account is created automatically when you verify your first quote request. There is no separate registration form.
- To sign in, click Sign in, enter your email address, and enter the verification code we send you. No password is required.
- Once signed in, go to My page to view your quote requests, quotations, orders, and shipment status.
5Reviewing & Approving a Quotation
Watch how it works
▶ Watch: How to review and approve a quotation
- Open your quotation using the link in your notification, or go to My page → Quotes.
- Check the items, including part numbers, manufacturers, quantities, and unit prices. Review the delivery terms and the quotation’s validity date.
- Select Approve and confirm to place your order.
- You will receive an order confirmation with payment instructions (see Section 6).
Requesting changes. If you need to change any items, quantities, or terms in your RFQ before approving, please email sales@ssinocean.com or contact us. We will revise the quotation and update it accordingly.
Quotation validity. Check the “Valid until” date shown on your quotation. If the quotation has expired, please check with us before approving it.
6Payment
- Payment is made in USD by bank transfer. You may find bank details on the invoice sent with your order confirmation.
- Once we confirm receipt of your deposit, order preparation begins and we will notify you. You can follow your order’s progress in Tracking (see Section 7).
7Tracking Your Order
Watch how it works
▶ Watch: How to track your order
Open the tracking page using the link in your notification, or go to My page → your quote → Tracking.
- The page shows your order’s progress through preparation, domestic transport, export processing, and delivery to your vessel. Each completed stage shows its completion date.
- You will also receive notifications at key stages.
Incoterms. Details about delivery terms are to be decided before the confirmation of an order.
8Profile & Language Settings
- You can view the contact details used for notifications under My page → Account.
- To change the site language, use the language selector at the bottom of the page. English, 한국어, and 中文 are available.
- On your first visit, the site selects a language based on your browser settings. Once you change the language, your selection is saved in your browser and the site follows it.
9Common Issues & Support
| Issue | What to do |
|---|---|
| Verification code or notification email has not arrived | Check your spam, junk, or corporate email quarantine folder. Add sales@ssinocean.com to your safe senders list. Verification codes expire after 5 minutes. Request a new code if needed. |
| File upload failed | Check that your files are in a supported format: PDF, image, text, or Excel (.xlsx). You can upload up to 5 files per RFQ, each up to 20 MB. Check your internet connection and try again. Your draft is saved for 72 hours. |
| The page is in the wrong language | Choose your preferred language using the selector at the bottom of the page. Your selection is saved in your browser and overrides the automatic language setting. |
| The quotation link asks me to sign in | Enter the email address that received the quotation, then enter the verification code sent to that address. You will be taken to the quotation after signing in. |
| I need to change items, quantities, or terms | Before approving, reply to the quotation email or contact sales@ssinocean.com. We will revise the quotation and send you an updated version. |
| INCOTERMS | The applicable INCOTERMS shall be determined by mutual agreement between the contracting parties. |
| I need help with something else | Email sales@ssinocean.com or call +82-70-5112-0209. Include your reference number (starting with Q-) for faster assistance. |